From a song by Green Day
Nobody likes you
Everyone left you
They’re all out without you havin’ fun
Where’d you go
Everyone left you
Nobody likes you
They’re all out without you havin’ fun
Where’d you go?
That you is me, and the They is AppleCare. I’m not turning into an emo-kid, don’t worry.
I called them a few weeks before my warranty expired, because there was a known battery problem, and also a motherboard problem, from which I got a new battery free and a case number for a replacement motherboard.
Subsequently I though… “oh” my warranty’s out soon isn’t it, so rang AppleCare, only to be told that because of the purchase date being way before the delivery date I was already out of warranty.
My bad? Not so sure, but they gave me a new motherboard case number (because apparantly the first guy got it wrong) but refused to sell me an extension to my AppleCare, because I was a couple of days out of date… and because I was fairly sure I was told I would be rung to be told this and offered the sale. I told the guy – I want to give you £300 but they were having none of it, and arrgh… not happy.
My power cable has since disintegrated and will not power on my laptop; I’m going to have to either shell out £80 for a new one from Apple (will it last?) or take my chances and bide my time on eBay hoping that whatever I get works and doesn’t turn out to be a dud or a 1st generation power adapter.
It leaves me with a really bad taste in my mouth… Ricey says I shoulda been tougher months ago… Maybe so, but as someone who purchased a first generation product I would’ve expected to be shown a bit of love; but no – they know this product is flawed (when will my hard drive spin down to nothing?) and will break then I’ll be completely stuck.
Time to get some alternative insurance!
Anthro make chairs and desks….